Warranty

Coverage starts with the product.

Warranty coverage varies by manufacturer, product, model, and intended use. Review the applicable manufacturer’s written warranty alongside your Alliant quote and order documents before purchasing.

Residential and commercial applications may have different coverage. Confirm that the equipment and its warranty are appropriate for your project’s intended use.

Keep the details together.

Retain your invoice or order reference, model and serial numbers, delivery records, and the manufacturer’s warranty documents. Installation and service records may also be relevant to a claim.

Start a warranty inquiry.

Contact Alliant with your order reference, the affected product’s model and serial number, a description of the issue, and relevant photographs. These details help identify the applicable manufacturer support process.

Warranty eligibility, remedies, service arrangements, and any related costs are determined by the applicable written warranty, your project agreement, and applicable law.

Delivery damage is a separate concern.

For missing items or damage noticed during delivery, document the condition and contact the project team promptly. Follow the claim instructions and reporting deadlines in your order and carrier documents.

Your written terms matter.

Coverage follows the applicable written warranty, project agreement, and legal requirements. Ask for the relevant product warranty documents before ordering so you can review the available coverage.